Snapper Lawn Mower NP216012 User Manual

Safety Instructions & Operator’s Manual for  
21” STEEL DECK  
WALK MOWERS  
SERIES 12 & 14  
MODELS  
PUSH MODELS  
215012  
PROPELLED MODELS  
P216012  
215014  
EP216012  
R215012  
NP216012  
N215012  
RP215012  
NR215012  
FR215012  
FR215014  
RP216012  
RP215012T2  
FRP216012  
NRP215012  
NFRP216012  
MODEL NUMBER EXPLANATION  
R
P
21  
50  
12  
T
2
MODEL DESIGNATION  
SELF-PROPELLED  
ENGINE OPTIONS  
ENGINE TYPE  
CUTTING WIDTH  
SERIES DESIGNATION  
ENGINE HORSE POWER  
R – Recycling Model  
P – Self Propelled Model  
E – European Model  
F – Flange Type Deck  
N – California Model  
21 – 21” Cutting Width  
12 - Series Designation  
14 – Series Designation  
T – Tecumseh Engine  
2 – Two Cycle Engine  
50 – 5.0 HP (Engine Horse Power)  
60 – 6.0 HP (Engine Horse Power)  
Thank you for buying a SNAPPER Product! Before operating your Walk Behind, read this manual carefully and pay  
particular attention to the “IMPORTANT SAFETY INSTRUCTIONS” on Pages 2 & 3. Remember that all power  
equipment can be dangerous if used improperly. Also keep in mind that SAFETY requires careful use in accordance  
with the operating instructions and common sense.  
COPYRIGHT © 1999  
SNAPPER INC.  
ALL RIGHTS RESERVED  
MANUAL No. 3-5743 (REV. 2, 9/2/99)  
IMPORTANT SAFETY INSTRUCTIONS  
OPERATION  
MAINTENANCE AND STORAGE  
1. DO NOT put hands or feet near or under rotating  
parts. Keep clear of discharge area while engine is  
running.  
1. DO NOT store mower or fuel container inside  
where fumes may reach an open flame, spark or  
pilot light such as in a water heater, furnace,  
clothes dryer or other gas appliance. Allow  
engine to cool before storing machine in an  
enclosure. Store fuel container out of reach of  
2. STOP engine when crossing gravel drives, walks, or  
roads, and under any conditions where thrown  
objects might be a hazard.  
3. Mow only in daylight or good artificial light.  
4. DO NOT operate mower while under the influence  
of alcohol or drugs.  
5. After striking a foreign object or if mower vibrates  
abnormally, STOP the engine, disconnect and  
secure spark plug wire. Inspect the mower for any  
damage and repair the damage.  
6. DO NOT mow near drop offs, ditches or  
embankments. Operator could lose footing or  
balance.  
7. STAY ALERT for holes and other hidden  
hazards. Tall grass can hide obstacles. Keep  
away from ditches, washouts, culverts, fences  
and protruding objects.  
children in  
building.  
a
well ventilated, unoccupied  
2. Keep mower and engine free of grass, leaves or  
excess grease to reduce fire hazard and engine  
overheating.  
3. When draining fuel tank, drain fuel into an  
approved container outdoors and away from  
open flame.  
4. Keep all bolts, especially blade bolts, nuts and  
screws properly tight. Check that all cotter pins  
are in proper position.  
5. Always provide adequate ventilation when  
running engine. Engine exhaust gases contain  
carbon monoxide, a deadly poison.  
8. DO NOT mow on wet grass. Always be sure of  
your footing. Keep a firm hold on the handle  
and walk, never run. Slipping could cause  
injury.  
9. DO NOT leave the machine with the engine  
running. STOP BLADE and STOP ENGINE  
before leaving the operators position for any  
reason.  
10. Before cleaning, repairing or inspecting make  
certain engine, blade and all moving parts have  
STOPPED. Disconnect and secure spark plug  
wire away from plug to prevent accidental  
starting.  
11. STOP engine and wait until the blade comes to  
complete STOP before removing grass bag  
and/or clearing grass.  
12. DO NOT operate mower without the entire grass  
catcher or guards in place. DO NOT point  
discharge at people, passing cars, windows or  
doors.  
13. Slow down before turning.  
14. Watch out for traffic when near or crossing  
roadways.  
6. Service engine and make adjustments only  
when engine is stopped. Removed spark plug  
wire from spark plug and secure wire away from  
spark plug to prevent accidental starting.  
7. DO NOT change engine governor speed  
settings or overspeed engine.  
8. Check grass bag assembly frequently for wear  
or deterioration to avoid thrown objects and  
exposure to moving parts. Replace with new  
bag if loose seams or tears are evident. Replace  
slider or bag adapter if broken or cracked.  
9. Mower blades are sharp and can cut. Wrap the  
blades or wear heavy leather gloves and use  
CAUTION when handling them.  
10. DO NOT test for spark by grounding spark plug  
next to spark plug hole; spark plug could ignite  
gas exiting engine.  
11. Have machine serviced by an authorized  
SNAPPER dealer at least once a year and have  
the dealer install any new safety devices.  
12. Use only genuine SNAPPER replacement parts  
to assure that original standards are  
maintained.  
15. DO NOT operate engine in enclosed areas.  
Engine  
exhaust  
gases  
contain  
carbon  
monoxide, a deadly poison.  
3
TABLE OF CONTENTS  
IMPORTANT SAFETY INSTRUCTIONS.............................................2 & 3  
TABLE OF CONTENTS ............................................................................ 4  
SECTION 1 - FAMILIARIZATION.............................................................. 5  
SECTION 2 - OPERATING INSTRUCTIONS.........................................6-8  
Pre-start Checklist ............................................................................................... 6  
Starting & Stopping Engine & Blade............................................................... 6-7  
Starting & Stopping Wheel Drive ....................................................................... 7  
Handle Height Adjustment.................................................................................. 7  
Cutting Height Adjustment  
Recycling Operation............................................................................................ 8  
Baffle Adjustment ................................................................................................ 8  
Installation of Grass Catcher.............................................................................. 8  
SECTION 3 - MAINTENANCE INSTRUCTIONS..................................9-10  
Change Engine Oil............................................................................................... 9  
Check Transmission Grease.......................................................................... 9-10  
Check Mower Blade........................................................................................... 10  
Check Engine Drive Belt ................................................................................... 10  
Check Transmission Poly-V Belt...................................................................... 10  
Service - Annually.............................................................................................. 10  
Engine.............................................................................................................. 10  
Air Filter ........................................................................................................... 10  
Engine Oil........................................................................................................ 10  
Storage Procedure............................................................................................. 10  
SECTION 4 - ADJUSTMENTS AND REPAIR....................................11-17  
Mower Blade Replacement ............................................................................... 11  
Blade Sharpening ......................................................................................... 11-12  
Wheel Drive Control Adjustment...................................................................... 12  
Driven and Drive Disc Service.......................................................................... 13  
Cleaning Drive Disc and Driven Disc............................................................ 13  
Drive Spring Repair/Replacement................................................................. 13  
Driven Disc Adjustment ............................................................................ 13-14  
Driven Disc Replacement.......................................................................... 14-15  
Driven Disc Bearing Replacement................................................................ 15  
Hex Shaft Bearing Replacement ................................................................... 16  
Belt Service ........................................................................................................ 16  
Engine Drive Belt Replacement ............................................................... 16-17  
Transmission Poly-V Belt Replacement....................................................... 17  
TROUBLESHOOTING ............................................................................ 18  
SERVICE SCHEDULE ............................................................................ 19  
Maintenance/Replacement Parts...................................................................... 19  
WARRANTY............................................................................................ 20  
PRIMARY MAINTENANCE ................................................................21-24  
4
Section 1 - FAMILIARIZATION  
FIGURE 1.1  
1.1 INTRODUCTION  
1.2 NOMENCLATURE  
This manual has been prepared for the operators of  
the SNAPPER WALK BEHIND MOWERS. Its  
purpose, aside from recommending operating and  
routine service requirements, is to promote safety  
through the use of accepted operating practices.  
Read, Understand and Follow the “IMPORTANT  
SAFETY INSTRUCTIONS” on Pages 2 & 3 of this  
manual and all safety messages on the mower and  
attachments before operating the mower.  
The nomenclature drawing above, Figure 1.1, shows  
the essential parts of the SNAPPER WALK BEHIND  
MOWERS. It is recommended that all operators of  
the mower become thoroughly familiar with the  
controls, parts and operation of the mower before  
operating. Specific details involving the engine are  
found in the separate engine owner’s manual. Study  
these manuals before operating and keep both handy  
for future reference.  
5
Section 2 - OPERATING INSTRUCTIONS  
2.1 PRE-START CHECK LIST  
2.1.6. Clean exterior surfaces of cutting deck and  
Make the following checks and perform the service  
required before each start-up.  
2.1.1. Check guards, deflectors, grass bag, adapter  
and covers to make sure all are in place and securely  
tightened.  
engine of any accumulation of spilled fuel, dirt, grass,  
oil, etc. Keep engine air intake screen and cooling  
fins clear at all times.  
2.2 STARTING & OPERATION  
2.2.1. ENGINE & BLADE  
2.1.2. Check blade control and wheel drive control to  
insure they work freely. See Figure 2.1.  
(Primer Models)  
1. Move engine speed control to the “Fast” (Rabbit)  
position. See Figure 2.3.  
RECYCLING MODEL SHOWN  
(ROPE START MOUNTED ON  
RIGHT SIDE OF HANDLE)  
NOTE: Stop the engine (and blade) by releasing the  
blade control.  
CATCHER MODEL SHOWN  
(ROPE START MOUNTED  
ON LEFT SIDE OF HANDLE)  
BLADE  
CONTROL  
WHEEL DRIVE  
BLADE  
CONTROL  
CONTROL  
WHEEL  
DRIVE  
FIGURE 2.1  
CONTROL  
2.1.3. Check cutting height. Adjust to desired height.  
2.1.4. Check engine oil and add oil as needed to bring  
level up to the full mark. Refer to Engine Owner’s  
Manual for oil specifications. See Figure 2.2.  
ENGINE SPEED CONTROL  
(SHOWN IN FAST  
POSITION)  
FIGURE 2.3  
2. Push primer button three times to start a cold  
engine. NOTE: Do not use primer button to start  
warm engine.  
3. Pull blade control against handle.  
4. Pull rope start handle to crank engine.  
5. After engine starts, allow a brief warm-up until  
engine runs smooth.  
FIGURE 2.2  
2.1.5. Add fuel to tank after pushing the mower  
outside where fumes can safely dissipate. Make sure  
cap is tightened after refueling. Refer to Engine  
Owners Manual for specifications.  
6
Section 2 - OPERATING INSTRUCTIONS  
2.2.2. PROPELLING MOWER  
2. Move upper mower handle up or down until the  
desired position is achieved.  
3. Tighten the lower nuts on each lower handle to  
maintain desired position.  
(Self Propelled Models Only)  
1. Move ground speed control to the desired speed  
position. See Figure 2.4.  
2. Start engine. Refer to Section “Starting &  
Operation”.  
3. Move wheel drive control against handle to  
engage wheel drive and propel mower forward.  
Forward speed can be adjusted while the mower is  
moving by changing position of the ground speed  
control. See Figure 2.4.  
WARNING  
STOP engine and mower blade by releasing the blade  
control before adjusting cutting height or handle  
height.  
RECYCLING MODEL SHOWN  
MOVE GROUND  
2.5 CUTTING HEIGHT ADJUSTMENT  
(ROPE START MOUNTED ON  
SPEED CONTROL TO  
1. Pull the height adjusting latch outward and move  
to desired cutting height. See Figure 2.6.  
RIGHT SIDE OF HANDLE)  
DESIRED POSITION  
(FAST)  
SIXTH SPEED  
POSITION  
LOWEST CUTTING  
1
LATCH  
HEIGHT  
SIXTH  
(SLOW)  
FIRST SPEED  
POSITION  
FIRST  
WHEEL DRIVE  
CONTROL  
1
2
3
4
HIGHEST  
CUTTING  
HEIGHT  
5
BLADE  
CONTROL  
6
6
FIGURE 2.4  
2.3 STOPPING  
Stop engine and blade by releasing the blade  
control. Stop forward motion of mower by releasing  
the wheel drive control.  
FIGURE 2.6  
2. Set all wheels at the same cutting height. The  
highest cutting position is Notch 6. The lowest  
cutting position is Notch 1. See Figure 2.7.  
2.4 HANDLE HEIGHT ADJUSTMENT  
The height of the mower handle can be adjusted as  
follows:  
1. Loosen the lower nuts on each lower handle as  
shown in Figure 2.5.  
LATCH  
POSITIONS  
HIGHER  
LOWER  
HANDLE  
LOWER  
CUTTING HEIGHT SETTINGS  
LOOSEN LOWER  
NUTS ON EACH  
LOWER HANDLE  
FIGURE 2.7  
FIGURE 2.5  
7
Section 2 - OPERATING INSTRUCTIONS  
WARNING  
DO NOT attempt any maintenance, adjustments or  
service with engine and blade running. STOP engine  
and blade. Disconnect spark plug wire and secure  
away from spark plug. Engine and components are  
HOT. Avoid serious burns, allow sufficient time for all  
components to cool.  
HOLE DESIGNATES TOP OF  
BAFFLE (ALWAYS KEEP  
HOLE IN UP POSITION)  
FRONT  
DECK  
BAFFLE  
FRONT DECK BAFFLE (SHOWN  
IN HIGHEST POSITION)  
WING  
NUTS  
WING NUT  
2.6 RECYCLING OPERATION  
MOVE BAFFLE UP FOR  
MULCHING GRASS  
NOTE: For best recycling results, cut up to a maximum of  
1/3 of grass blade length and recycle ONLY when grass is  
dry.  
1. Set all wheels in the highest cutting position  
(Notch 6).  
2. Move engine speed control to “FAST” (Rabbit)  
position.  
3. Move ground speed control to slowest speed  
setting.  
MOVE BAFFLE DOWN  
FOR GRASS BAGGING  
FRONT CUTOUT OF DECK  
FIGURE 2.8  
4. Proceed mowing slowly. If grass is very dense,  
lower each rear wheel latch one notch lower than  
the front wheel latches to improve recycling  
performance.  
WARNING  
DO NOT operate without entire Grass Catcher or  
guard in place. Grass Catcher components are  
subject to deterioration during normal use. Inspect  
frequently and replace worn or damaged components  
immediately.  
2.7 ADJUSTING FRONT DECK BAFFLE  
(Models with an “F” prefix in model number)  
(Example: FR215012)  
The front of the cutting deck on these models has  
been modified with an open area. This allows the  
blade to have more direct contact with the grass and  
allows more air flow into deck chamber. The  
adjustable baffle should be secured in the lowest  
position when using a grass bag. The baffle should  
be secured in the highest position when mulching  
grass.  
POSITION BAG  
BETWEEN HANDLES  
SLIDE  
CONNECTOR  
DOWN OVER BAG  
ADAPTER FLANGE  
CONNECTOR  
NOTE: Under certain conditions, when mulching, some  
grass may blow out from under front of baffle. This is  
normal but, the amount of grass blowing out can be  
reduced. Lower baffle slightly to reduce the amount of  
grass blow out.  
BAG ADAPTER  
1. Stop engine.  
2. Loosen wing nuts that secure front deck baffle.  
See Figure 2.8.  
FIGURE 2.9  
3. Lower the adjustable baffle to the lowest position  
when using a grass bag. Raise the baffle to its  
highest position when mulching grass. Take care to  
keep the baffle’s lower edge parallel to the bottom of  
the deck. See Figure 2.8.  
4. Retighten wing nuts securely.  
MIDDLE  
HANDLE  
CROSS  
2.8 INSTALLATION of GRASS CATCHER  
Install grass catcher by sliding connector over flange of  
adapter. See Figure 2.9. Attach grass bag hooks over  
middle handle cross bar. See Figure 2.10.  
ATTACH BAG HOOKS  
OVER MIDDLE HANDLE  
CROSS BAR  
BAR  
FIGURE 2.10  
8
Section 3 - MAINTENANCE  
3.1 INTRODUCTION  
3.2.2. CHECK GREASE LEVEL IN TRANSMISSION  
1. Remove transmission fill plug. Roll machine  
forward or backward while looking down into plug  
hole.  
2. If liquid grease IS NOT visible on the input gear  
(the small gear below the plug hole), add an  
amount, to cover gear, of Snapper “00” grease. See  
Figure 3.2.  
To retain the quality of the mower, use genuine  
SNAPPER replacement parts only. Contact a local  
SNAPPER dealer for parts and service assistance.  
For the correct part or information for a particular  
mower, always mention model and serial number.  
3.2 SERVICE - AFTER FIRST 5 HOURS  
3.2.1. CHANGE ENGINE OIL  
WARNING  
DO NOT attempt any maintenance, adjustments or  
service with engine and blade running. STOP engine  
and blade. Disconnect spark plug wire and secure  
away from spark plug. Engine and components are  
HOT. Avoid serious burns, allow sufficient time for all  
components to cool.  
FILL PLUG  
1. Refer to Engine Manual for proper oil  
specifications and procedures.  
2. For simplest/cleanest oil change, loosen lower  
handle wing nuts and stand mower up on lower  
handle as shown in Figure 3.1. Drain oil through  
dipstick tube into a container.  
FIGURE 3.2  
NOTE: Snapper “00” Grease (Part No. 2-9443) is available  
at your SNAPPER dealer.  
(Continued on Next Page)  
FIGURE 3.1  
9
Section 3 – MAINTENANCE  
3.2.2. CHECK GREASE LEVEL IN TRANSMISSION  
3.2.4 CHECK ENGINE DRIVE BELT  
(Continued from previous page)  
1. Visually check engine drive belt for cracking,  
fraying, severed or belt strands exposed. If worn or  
damaged, replace belt before operating mower.  
NOTE: Do not spill grease or oil on surface of drive disc.  
See Figure 3.3.  
3.2.5 CHECK TRANSMISSION POLY-V BELT  
1. Visually check poly-v belt for cracking, fraying,  
severed or belt strands exposed. If worn or  
damaged, replace belt before operating mower.  
3. Reinstall transmission plug.  
4. Check grease level after each 25 hours of  
operation.  
KEEP DRIVE DISC CLEAN !  
RECOMMENDED  
BLADE RETAINING  
CAP SCREW  
TORQUE VALUE  
SHOULD BE 30 TO  
40 FT. LBS.  
FIGURE 3.4  
3.3 SERVICE - ANNUALLY  
Perform all maintenance as described in the “Service  
Schedule” section of this manual.  
FIGURE 3.3  
3.3.1. Engine  
Service engine according to engine owner’s manual.  
3.3.2. Air Filter  
Refer to engine owner’s manual for service instructions.  
3.3.3. Engine Oil  
WARNING  
DO NOT attempt any maintenance, adjustments or  
service with engine and blade running. STOP engine  
and blade. Disconnect spark plug wire and secure  
away from spark plug. Engine and components are  
HOT. Avoid serious burns, allow sufficient time for  
all components to cool. Wear heavy leather gloves  
when handling or working around cutting blades.  
Blades are extremely sharp and can cause severe  
injury.  
Refer to engine owner’s manual for service instructions.  
3.4 STORAGE PROCEDURE  
Refer to the Engine Owner’s Manual for directions regarding  
engine storage preparations. Prepare the mower for “end of  
season” storage as follows:  
1. Drain fuel from fuel tank and let engine run until all  
fuel is out of the carburetor.  
2. Disconnect and remove the spark plug wire  
away from spark plug before any other preparations  
are made!  
3. Tape all openings closed to prevent spraying water  
into exhaust or air intakes during washing.  
4. Tilt mower up on its rear wheels and thoroughly  
clean the underside of the deck. Do not tilt mower with  
spark plug or carburetor down. Scrape away any  
accumulation of grass with a putty knife and or wire  
brush.  
IMPORTANT: DO NOT tip machine with carburetor or  
spark plug down. Oil from crankcase will saturate the air  
filter and cause the engine to be hard to start or not start  
at all. If contamination does occur, the air filter will have to  
be replaced.  
3.2.3 CHECK MOWER BLADE  
1. Disconnect spark plug wire and secure end away  
from plug.  
2. Tilt mower up on its rear wheels for access to  
the blade cap screw. Do not tilt mower with spark  
plug or carburetor down. See Figure 3.4.  
3. Check torque of blade retaining cap screw.  
Recommended torque should be 30 to 40 ft. lbs.  
See Figure 3.4.  
5. Lubricate all exposed metal with a light coating of oil  
to prevent corrosion.  
6. On self-propelled models, loosen wing nuts on  
ground speed control rod before folding handles.  
7. Loosen handle knobs. Carefully fold the handles  
forward, “flexing” the control cables to prevent cable  
damage.  
4. Check blade for sharpness, wear and damage.  
Refer to Section “Blade Wear Limits”.  
8. Store the mower in a shed or other dry area,  
protected from weather.  
10  
Section 4 - REPAIR & ADJUSTMENTS  
2. Replace the blade if it is badly chipped, bent,  
WARNING  
noticeably out of balance or has cracks or notch in  
either tip. See Figure 4.1 & 4.1A. Replace with new  
blade.  
DO NOT attempt any maintenance, adjustments or  
service with engine and blade running. STOP engine  
and blade. Disconnect spark plug wire and secure  
away from spark plug. Engine and components are  
HOT. Avoid serious burns, allow sufficient time for all  
components to cool. Wear heavy leather gloves when  
handling or working around cutting blades. Blades  
are extremely sharp and can cause severe injury.  
WARNING  
DO NOT use a cutting blade that shows signs of  
excessive wear or damage. Refer to Section  
“MOWER BLADE REPLACEMENT” for proper blade  
inspection and service procedures.  
4.1 MOWER BLADE REPLACEMENT  
4.1.1. STANDARD BLADE WEAR LIMIT  
1. Inspect blade frequently for signs of excessive wear  
or damage. See Figure 4.1.  
4.1.2. BLADE SHARPENING  
1. Disconnect spark plug wire and secure end away  
from plug.  
NEW BLADE  
IMPORTANT: DO NOT tip machine with carburetor or  
spark plug down. Oil from crankcase will saturate the air  
filter and cause the engine to be hard to start or not start at  
all. If contamination does occur, the air filter will have to be  
replaced.  
WEAR LIMIT  
(NOTCH STARTS)  
DANGEROUS CONDITION !  
DO NOT USE ON MOWER !  
REPLACE WITH NEW  
BLADE.  
2. Tilt mower up on its rear wheels. Do not tilt  
mower with spark plug or carburetor down.  
3. Remove blade. See Figure 4.3.  
MAKE SURE THAT  
BLADE HUB IS  
SEATED  
BLADE  
HUB  
BETWEEN  
FLANGES  
FIGURE 4.1  
FLANGE  
4.1.1A. NINJA BLADE WEAR LIMIT  
1A. Inspect blade frequently for signs of excessive  
wear or damage. See Figure 4.2.  
BLADE  
WEAR LIMIT.  
NEW BLADE  
CRACKS OR  
NOTCHES  
CONE WASHER  
(Concave Side Up)  
BEGIN TO  
APPEAR ON TIP  
CAPSCREW  
FIGURE 4.3  
DANGEROUS !  
DO NOT USE A BLADE IN  
THIS CONDITION !  
FIGURE 4.2  
11  
Section 4 - REPAIR & ADJUSTMENTS  
CLUTCH CABLE  
VINYL SPRING  
WARNING  
DO NOT attempt any maintenance, adjustments or  
service with engine and blade running. STOP engine  
and blade. Disconnect spark plug wire and secure  
away from spark plug. Engine and components are  
HOT. Avoid serious burns, allow sufficient time for all  
components to cool.  
1/16” TO 1/8”  
CLEARANCE  
CLUTCH CABLE  
EYE  
UPPER  
SPRING  
SPRING HOOK  
LOWER  
SPRING  
4. Sharpen blade on a grinding wheel at an angle of  
22 to 28 degrees. DO NOT sharpen blade beyond  
original cutting edge. See Figure 4.4.  
DO NOT SHARPEN  
BEYOND ORIGINAL  
CUTTING EDGE  
CABLE  
CLUTCH CABLE EYE  
22-28º  
SPRING  
BLADE TIP  
END VIEW OF  
BLADE ASSEMBLY  
ORIGINAL CUTTING EDGE  
FIGURE 4.5  
FIGURE 4.4  
2. To adjust, unhook upper spring from cable eye  
and rotate spring in direction required to extend or  
shorten spring length.  
3. Rehook upper spring to cable eye and check  
clearance. Repeat procedure if required.  
5. Check blade for balance. If necessary, correct  
balance by grinding heavy end of blade.  
6. Reinstall blade. See Figure 4.1. Check torque of  
blade retaining cap screw. Recommended torque  
should be 30 to 40 ft. lbs.  
NOTE: The vinyl spring cover should be kept over the  
spring at all times except for adjustments.  
NOTE: The following sections 4.2 through  
4.4 are for self-propelled models only.  
4. If the wheel drive control fails to return quickly to  
the “OFF” position when released, check for binding  
at the cable holdings located on the side of the right  
handle. The upper clip should be located 2” below  
the upper knob; the lower clip should be 4” above  
the lower knob. The cable should slide freely with  
the clips installed at these locations.  
4.2 WHEEL DRIVE CONTROL ADJUSTMENT  
1. The wheel drive control is properly adjusted when  
there is 1/16” to 1/8” clearance between the inside of  
the spring hook and the inside of the clutch cable  
eye with the wheel drive control released. See  
Figure 4.5.  
12  
Section 4 - REPAIR & ADJUSTMENTS  
USE  
NEEDLE  
NOSE  
PLIERS TO  
INSTALL  
DRIVE  
WARNING  
DO NOT attempt any maintenance, adjustments or  
service with engine and blade running. STOP engine  
and blade. Disconnect spark plug wire and secure  
away from spark plug. Engine and components are  
HOT. Avoid serious burns, allow sufficient time for all  
components to cool.  
SPRING  
4.3 DRIVEN DISC SERVICE  
If the mower does not propel itself properly, See  
Figure 4.6. Check for the following problems:  
DRIVE  
SPRING  
DRIVEN DISC &  
RUBBER RING  
POLY-V  
BELT  
DRIVE  
SPRING  
ENGINE  
DRIVE  
BELT  
DRIVE  
DISC  
FIGURE 4.7  
4.3.3. DRIVEN DISC ADJUSTMENT  
If the drive disc and driven disc are clean and the  
mower drive is still slipping, adjust the driven disc as  
follows:  
1. Place ground speed control in the number six  
speed position. See Figure 4.8.  
FIGURE 4.6  
MOVE GROUND  
SPEED CONTROL TO  
SIX SPEED POSITION  
1. Grease on drive disc causing slippage.  
2. Broken or disconnected drive spring.  
3. Driven disc is out of adjustment.  
4. Driven disc rubber ring is worn - does not contact  
drive disc properly.  
REYCLING MODEL SHOWN  
(ROPE START MOUNTED ON  
RIGHT SIDE OF HANDLE)  
SIXTH SPEED  
POSITION  
5. Worn Poly-V Belt or engine drive belt.  
SIXTH  
NOTE: If any of the above (1 thru 5) are causing  
problems, service as follows:  
4.3.1. Cleaning Drive Disc & Driven Disc.  
If oil or grease on the drive disc or driven disc is  
causing slippage, clean discs as follows:  
FIRST SPEED  
POSITION  
FIRST  
1. Wipe away any oil or grease with a clean cloth.  
2. Use either an approved grease solvent or hot,  
soapy water to clean drive disc or driven disc.  
3. Rinse components with clean water.  
4. Dry components with a clean cloth.  
FIGURE 4.8  
4.3.2. Drive Spring Repair/Replacement  
If drive spring is loose, reconnect as shown in Figure  
4.7. If spring is broken, replace with new spring.  
IMPORTANT: If machine drive system continues  
slipping see Trouble Shooting section.  
13  
Section 4 - REPAIR & ADJUSTMENTS  
WARNING  
1/8” MEASUREMENT TO  
OUTSIDE EDGE OF DRIVE  
DISC  
DO NOT attempt any maintenance, adjustments or  
service with engine and blade running. STOP engine  
and blade. Disconnect spark plug wire and secure  
DRIVE  
DISC  
SLIDE DRIVEN  
away from spark plug. Engine and components are  
HOT. Avoid serious burns, allow sufficient time for  
all components to cool.  
DISC ASSEMBLY  
TOWARD OUTSIDE  
EDGE  
TRANSFER  
ROD  
4.3.3. DRIVEN DISC ADJUSTMENT  
(Continued From Previous Page)  
2. Remove driven disc spring from driven disc  
assembly. Loosen connector hex nut. See Figure 4.9.  
CONNECTOR  
HEX NUT  
OUTSIDE  
EDGE  
DRIVEN DISC  
ASSEMBLY  
CONNECTOR  
DRIVE  
DISC  
FIGURE 4.10  
DRIVEN DISC  
SPRING  
4.3.4. Replacing Rubber Driven Disc Ring  
If the rubber ring is badly chunked or worn down to  
within 1/16” of the metal rim of the driven disc hub, it  
must be replaced. Install new rubber ring as follows:  
1. Using a small flat blade screwdriver, free the clip  
from the transfer rod. Then remove the transfer rod  
from the clip and the speed control rod. See Figure  
4.11.  
TRANSFER  
ROD  
CONNECTOR  
CONNECTOR  
HEX NUT  
FIGURE 4.9  
CONNECTOR  
CLIP  
3. Slide driven disc assembly over to 1/8” from outside  
edge of drive disc. Maintaining the 1/8” measurement,  
remove any looseness from the linkage. This can be  
done by holding the transfer rod and applying pressure  
to the left (as viewed from operators position). Then  
retighten the connector hex nut securely. See Figure  
4.10. Move ground speed control to the first speed  
position, then back to the sixth speed position.  
Recheck the 1/8” measurement described previously.  
Reinstall driven disc spring to driven disc assembly.  
TRANSFER  
ROD  
SPEED CONTROL  
ROD  
FIGURE 4.11  
(Continued On Next Page)  
14  
Section 4 - REPAIR & ADJUSTMENTS  
4.3.5. Replacing Bearing In Driven Disc Assembly  
WARNING  
If the driven disc bearing fails, remove the driven  
disc assembly and replace bearing as follows:  
1. Using a small flat blade screwdriver, free the clip  
from the transfer rod. Then remove the transfer rod  
from the clip and the speed control rod. See Figure  
4.11.  
2. Using needle nose pliers, unhook the drive spring  
and slide the driven disc assembly off the hex shaft.  
See Figure 4.12.  
DO NOT attempt any maintenance, adjustments or  
service with engine and blade running. STOP engine  
and blade. Disconnect spark plug wire and secure  
away from spark plug. Engine and components are  
HOT. Avoid serious burns, allow sufficient time for  
all components to cool.  
4.3.4. Replacing Rubber Driven Disc Ring  
(Continued From Previous Page)  
2. Using needle nose pliers, unhook the drive spring  
and slide the driven disc assembly off the hex shaft.  
See Figure 4.12.  
3. Remove the five machine screws and plate, which  
secure the rubber ring to the driven disc hub. See  
Figure 4.13.  
3. Remove snap ring that secures driven disc hub  
to thrust plate. See Figure 4.14.  
THRUST  
SHIM  
PLATE  
WASHER  
SNAP  
RING  
4. Install new rubber ring.  
5. Reverse above procedures for reassembly and  
installation.  
BEARING  
REMOVE FOUR  
MACHINE SCREWS  
DRIVEN  
DISC HUB  
RUBBER  
DISC  
DRIVEN DISC  
PLATE  
DRIVE DISC  
ASSEMBLY  
FIGURE 4.14  
4. Slide the hub assembly out of the bearing.  
5. Remove the four screws.  
6. Remove bearing and replace with new bearing.  
7. Reassemble components in reverse order.  
FIGURE 4.12  
DRIVEN DISC HUB  
MACHINE  
SCREWS  
RUBBER  
RING  
PLATE  
FIGURE 4.13  
15  
Section 4 - REPAIR & ADJUSTMENTS  
4.4.1. Engine Drive Belt Replacement  
1. Empty the fuel tank.  
2. Unhook the idler spring from the right rear wheel  
bracket. See Figures 4.16.  
WARNING  
DO NOT attempt any maintenance, adjustments or  
service with engine and blade running. STOP engine  
and blade. Disconnect spark plug wire and secure  
away from spark plug. Engine and components are  
HOT. Avoid serious burns, allow sufficient time for  
all components to cool.  
RIGHT REAR  
WHEEL BRACKET  
IDLER  
SPRING  
IDLER  
ARM  
SLOT IN  
DECK  
4.3.6. Replacement Of Bearing On Pulley End Of  
Hex Shaft  
To replace the bearing on the pulley end of the hex  
shaft, proceed as follows:  
1. Hold the hex shaft with an adjustable wrench  
held next to the pulley.  
2. Remove the 3/8” hex lock nut which is located  
on the outside of the right wheel bracket. See  
Figure 4.15.  
DRIVE DISC  
DRIVE BELT  
3. Remove holder, O-ring and bearing.  
4. Install new bearing.  
ENGINE DRIVE PULLEY  
5. Carefully install new O-ring over the outside of the  
new bearing.  
TOP VIEW OF ENGINE BELT ROUTING  
6. Install bearing holder and secure with screws.  
7. Install 3/8” hex lock nut.  
FIGURE 4.16  
IMPORTANT: DO NOT tip machine with carburetor or  
spark plug down. Oil from crankcase will saturate the air  
filter and cause the engine to be hard to start or not start  
at all. If contamination does occur, the air filter will have to  
be replaced.  
3. Remove the driven disc. Refer to Section  
“Replacing Driven Disc Rubber Ring” for driven disc  
removal procedure.  
4. Do not tilt mower with spark plug or carburetor  
down. Tilt mower up on its rear wheels and remove  
blade and blade hub. Assistance from another  
person may be necessary to hold mower in the  
tilted position.  
BALL BEARING  
“O” RING  
3/8”  
LOCK NUT  
(Continued On Next Page)  
BALL BEARING  
HOLDER  
FIGURE 4.15  
4.4. BELT SERVICE  
On self-propelled mowers, the engine belt transmits  
power from engine to drive disc. The drive disc powers  
the poly-v belt which engages the transmission that  
powers the rear wheels. Should these belts become  
worn, they could cause slippage which would impair  
mower performance. The condition of the engine belt  
and poly-v belt should be checked after every 25 hours  
of mower operation.  
16  
Section 4 - REPAIR & ADJUSTMENTS  
WARNING  
DO NOT attempt any maintenance, adjustments or  
service with engine and blade running. STOP engine  
and blade. Disconnect spark plug wire and secure  
away from spark plug. Engine and components are  
HOT. Avoid serious burns, allow sufficient time for all  
IDLER  
SPRING  
components to cool.  
RIGHT WHEEL  
BRACKET  
4.4.1. Engine Drive Belt Replacement  
(Continued from Previous Page)  
5. Hold the slotted end of the drive disc bolt with a  
screwdriver and remove the nut and internal tooth  
lock washer. See Figure 4.17.  
PULL SPRING THROUGH  
LARGE HOLE & HOOK  
INTO SMALL HOLE  
DRIVE  
DISC  
SLOT IN END  
POSITION SCRAPER  
OF DRIVE  
FIGURE 4.18  
TO CLEAR “V” OF  
DISC BOLT  
PULLEY  
4.4.2. Transmission Poly-V Belt Replacement  
1. Remove the driven disc. Refer to Section on  
“Replacing Driven Disc Rubber Ring” for procedure.  
2. Note the routing of the old belt around the three  
pulleys before removing it. See Figure 4.19.  
3. Place new Poly-V Belt over end of hex shaft and  
onto driven pulley.  
BUSHING  
IDLER  
ARM  
4. Work belt onto top of idler pulley.  
SPACER  
5. Twist belt sideways and pull it upward between  
the differential bracket and drive pulley and then  
down into the pulley groove. Make sure the Poly-V  
Belt is above belt guide. See Figure 4.19.  
IDLER  
SPRING  
INTERNAL TOOTH  
LOCKWASHER  
DECK BRACKET  
(PARTIALLY  
SHOWN)  
NUT  
IDLER  
DIFFERENTIAL  
PULLEY  
BRACKET  
FIGURE 4.17  
DRIVEN  
PULLEY  
POLY-V  
BELT  
6. Lift the drive disc off the idler arm and remove  
worn belt.  
7. Loop one end of new belt over engine pulley and  
insert the other end through slot in deck. See Figure  
4.17.  
HEX SHAFT  
8. Loop the belt around the pulley on the bottom of  
the drive disc.  
9. Reinstall drive disc and retaining hardware.  
10.Reinstall blade hub and cutter blade. Recom-mended  
torque for blade cap screw is 30 to 40 ft. lbs.  
11. Use a stiff wire, such as a coat hanger, with a  
hook fashioned on one end to pull the hooked end of  
the idler spring through the large hole in the right  
wheel bracket. See Figure 4.18.  
DRIVE  
PULLEY  
BELT GUIDE  
12. Reinstall the driven disc assembly.  
ROUTING OF POLY-V BELT  
FIGURE 4.19  
17  
TROUBLESHOOTING  
PROBLEM  
PROBABLE CAUSE  
CORRECTIVE ACTION  
1. Fill fuel tank with fresh fuel.  
Engine Will Not Start 1. Fuel tank empty.  
Using Recoil Starter 2. Engine needs choking or priming.  
2. Choke/Prime. Check Engine Manual for  
Instructions.  
3. Spark plug wire disconnected.  
3. Place spark plug wire onto spark plug.  
Engine Stalls or Stops 1. Blade control is released or is not being held securely 1. Blade control should be held securely against  
After Running  
against handle.  
handle at all times during operation of mower.  
2. Choke control in the “CHOKE” position.  
2. Move choke control to “OFF” position.  
3. Fuel tank empty.  
3. Fill with fuel to proper level.  
4. Clean free of all debris.  
5. Service spark plug.  
4. Engine air pre-cleaner and or air cleaner dirty.  
5. Spark plug defective or gap set improperly.  
6. Water, debris or stale fuel in fuel system.  
6. Drain and clean fuel system.  
1. Clean or replace filters.  
Engine Loses Power 1. Engine air pre-cleaner or air cleaner dirty  
2. Spark plug faulty.  
2. Service spark plug.  
3. Water, debris or stale fuel in fuel system.  
3. Drain and clean fuel system.  
Excessive Vibration 1. Damaged, out of balance or bent mower blade.  
2. Loose blade components.  
1. Service mower blade.  
2. Service and tighten loose parts.  
3. Replace air lifts. Tighten to proper torque.  
4. Replace belt.  
3. Loose or missing air lift (if equipped).  
4. Lumpy or frayed belt  
5. Bent Idler pulley  
5. Replace pulley.  
1. Damaged transmission  
2. Traction drive belt requires replacement  
3. Driven disc slipping  
Mower Will Not Move  
Loss Of Traction  
(Self-Propelled Models)  
1. Contact authorized SNAPPER dealer.  
2. Replace traction drive belt.  
3. Clean or replace driven disc.  
1. Cutting height too low or high.  
2. Engine speed too slow.  
1. Adjust cutting height.  
Cutting Grass  
Improperly  
2. Move engine speed control to “FAST” position.  
3. Move ground speed control to a slower speed.  
4. Adjust height of cut with height adjust levers.  
5. Adjust height of cut with height adjust levers.  
6. Sharpen cutting edges or replace blade.  
1. Move engine speed control to “FAST” position.  
2. Move ground speed control to a slower speed.  
3. Mow when grass is dry.  
3. Forward ground speed too fast.  
4. Terraced cut, side to side.  
5. Excessive deck pitch, front to rear.  
6. Cutting blade dull or damaged.  
1. Engine speed too slow.  
Poor Grass Discharge  
2. Forward speed too fast.  
3. Grass is wet.  
4. Excessively worn or damaged blade.  
5. Build up of grass clippings and debris under deck.  
6. Improper blade installed on deck.  
7. Blade installed improperly on deck.  
1. Leaking engine case.  
4. Service mower blade.  
5. Clean deck.  
6. Install proper SNAPPER blade.  
7. Install blade properly.  
Oil Leaking  
1. Contact authorized SNAPPER dealer.  
2. Check and tighten drain plug.  
3. Make sure dip stick or oil filler cap is securely  
in place.  
18  
SERVICE SCHEDULE  
ITEM  
SERVICE PERFORMED  
REF.  
Page 6  
EACH  
USE  
5
HRS  
25  
HRS  
50  
HRS  
100  
HRS  
EACH  
SEASON  
Check Oil Level  
Engine Oil  
X
Initial Oil Change  
Periodic Oil Change  
Page 9  
X
Page 10  
X*  
Clean Sponge Element  
Clean or Replace  
Replace  
Engine Manual  
& Page 10.  
Engine Manual.  
Air Pre-Cleaner  
Air Cleaner  
X**  
X**  
Engine Manual.  
Engine Manual  
Spark Plug  
X
Clean Shroud & Fins  
Engine Cooling  
System  
X**  
Check For Wear And  
Tension  
Check For Wear, Damage Page 11-12  
& Replacement  
Clean Debris  
Accumulation  
Page 16-17  
Drive Belts  
X
X
X
X
Mower Blade  
Mower Deck  
X
X
Page 10  
Check Grease Level  
Pages 9  
Transmission  
Grease  
X
X
Periodic Grease Check  
Pages 10  
Check for Wear Damage Page 12-15  
& Replacement  
Drive Disc  
X
*Change oil every 25 hours when operating under heavy load or high temperatures.  
**Clean more often under dusty conditions or when air debris is present  
4.5.  
MAINTENANCE/REPLACEMENT PARTS  
MAINTENANCE PARTS  
Engine Speed Control (Briggs Engines)  
Engine Speed Control (Tecumseh 4 Cycle Engine)  
Engine Speed Control (Tecumseh 2 Cycle Engine)  
Blade Control Cable (See Parts Manual)  
Clutch Pull Cable (See Parts Manual)  
Cutter Blade (European Models Only)  
Cutter Blade (Mulching)  
2-9036  
2-9052  
2-4139  
--  
--  
1-9795  
1-7168  
2-6691  
2-6407  
1-2354  
1-2353  
2-3364  
06059  
Cutter Blade (Not Air Lift Compatible)  
Cutter Blade (Ninja - Quad Edge)  
Wheel Drive Pulley to Transmission Pulley Belt  
Engine to Drive Disc Belt  
Rubber Drive Tire  
Parts Manual for 21” Steel Deck Walk Behind Mower  
Series 12, 14, 15 & 16  
19  
3 YEAR LIMITED WARRANTY  
For three (3) years from purchase date for the original purchaser's residential, non-commercial use, SNAPPER, through  
any authorized SNAPPER dealer will replace, free of charge (except for taxes where applicable), any part or parts found  
upon examination by the factory at McDonough, Georgia, to be defective in material or workmanship or both.  
For ninety (90) days from purchase date for the original purchaser's commercial, rental, or other non-residential use,  
SNAPPER, through any authorized SNAPPER dealer will replace, free of charge, any part or parts found upon  
examination by the factory at McDonough, Georgia, to be defective in material or workmanship or both.  
All transportation costs incurred by the purchaser in submitting material to an authorized SNAPPER dealer for  
replacement under this warranty must be paid by the purchaser.  
This warranty does not apply to engines and their components, and batteries, as these items are warranted separately.  
This warranty does not apply to parts that have been damaged by accident, alteration, abuse, improper lubrication,  
normal wear, or other cause beyond the control of SNAPPER. This warranty does not cover any machine or component  
part that has been altered or modified changing safety, performance, or durability.  
Batteries have a one (1) year prorated warranty period with free replacement if required during the first ninety (90) days  
from the original purchase date. SNAPPER will not be responsible for any installation cost incurred. The battery warranty  
only covers original equipment batteries and does not cover damage to the battery or machine caused by neglect or  
abuse, destruction by fire, explosion, freezing, overcharging, improper maintenance, or use of improper electrolyte.  
There is no other express warranty.  
DISCLAIMER OF WARRANTY  
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to three  
(3) years from purchase date for the original purchaser's residential or other non-commercial use, and ninety  
(90) days from purchase for the original purchaser's commercial, rental or other non-residential use, and to the  
extent permitted by law, any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for  
consequential damages, under any and all warranties are excluded.  
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or  
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
WARNING: THE USE OF REPLACEMENT PARTS OTHER THAN GENUINE SNAPPER PARTS MAY IMPAIR THE  
SAFETY OF SNAPPER PRODUCTS AND WILL VOID ANY LIABILITY AND WARRANTY BY SNAPPER  
ASSOCIATED WITH THE USE OF SUCH PARTS.  
IMPORTANT: Please fill out the attached SNAPPER Product Registration Card immediately and mail to:  
Snapper’s Product Registration Center, P.O. Box 1379, McDonough, Georgia 30253  
20  
PRIMARY MAINTENANCE  
21  
PRIMARY MAINTENANCE  
22  
PRIMARY MAINTENANCE  
23  
PRIMARY MAINTENANCE  
24  
NOTES  
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27  
Safety Instructions & Operator’s Manual for  
21” STEEL DECK  
WALK BEHIND MOWERS  
SERIES 12 & 14  
IMPORTANT  
Snapper products are built using engines that meet or exceed all applicable emissions requirements on  
the date manufactured. The labels on those engines contain very important emissions information and  
critical safety warnings. Read, Understand, and Follow all warnings and instructions in this manual, the  
engine manual, and on the machine, engine and attachments. If you have any questions about your  
Snapper product, contact your local authorized Snapper dealer or contact Snapper Customer Service at  
Snapper, McDonough, GA. 30253. Phone: (1-800-935-2967).  
The engine exhaust from this product contains chemicals known to the State  
WARNING:  
of California to cause cancer, birth defects or other reproductive harm.  
COPYRIGHT © 1999  
SNAPPER INC.  
ALL RIGHTS RESERVED  
MANUAL No. 3-5743 (REV. 2, 9/2/99)  
28  

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